Frequently Asked Questions
LoRaWAN technology, ParticLIO hardware lines, certifications, and OEM/ODM partnership programs.
Authoritative references: LoRa Alliance, ISO 9001, CEN/CENELEC EN 14604, FCC.
Quick answer
LoRaWAN (Long Range Wide Area Network) is a wireless communication protocol designed for IoT applications. It enables long-range communication (up to 15+ km in rural areas) with ultra-low power consumption, allowing battery-operated sensors to last up to 10 years. LoRaWAN uses AES-128 encryption and operates in unlicensed frequency bands, making it ideal for fire safety monitoring, security, and industrial applications.
Technology
What is LoRaWAN?
LoRaWAN (Long Range Wide Area Network) is a low-power, wide-area networking protocol for battery-operated sensors. Typical range is up to 15 km in open areas and 2–5 km in urban sites, with multi-year battery life on many SKUs.
What range can I expect from LoRaWAN sensors?
In rural open areas, LoRaWAN can reach up to 15 km. In urban environments, typical range is 2–5 km depending on building density and obstacles. Site survey confirms coverage for your gateway placement.
How long do LoRaWAN sensor batteries last?
Battery life depends on sensor type and reporting interval. Many ParticLIO LoRaWAN devices are designed for up to 10 years under normal operating conditions — confirm per SKU datasheet.
Is LoRaWAN secure?
Yes. LoRaWAN uses AES-128 encryption at the network and application layers. Each device has unique session keys for end-to-end payload protection.
Products & Certifications
What IoT hardware does ParticLIO manufacture?
We manufacture LoRaWAN sensors and gateways for fire safety, building automation, industrial monitoring, agriculture, and smart-city applications — including smoke and CO detectors, environmental sensors, leak detectors, and alarm hardware. OEM and white label programs are available.
What certifications do your products hold?
Fire safety lines support CE, FCC, and EN 14604 where applicable. Other product families are certified per SKU and target market — confirm required marks before production.
How many sensors can one LoRaWAN gateway support?
A single gateway can support thousands of end devices depending on payload size and reporting interval. Fire and status-monitoring deployments often cover a full building or campus from one gateway.
Are your sensors suitable for residential and commercial projects?
Yes. Our catalog covers battery-operated alarms for homes and rental stock, plus networked LoRaWAN systems for commercial, industrial, and public buildings.
OEM & Customization
What OEM and white label options do you offer?
White label (your brand on catalog hardware), OEM (firmware, enclosure, and packaging changes), and ODM (new hardware from your specification). MOQ thresholds are quoted per project.
What is the minimum order quantity for OEM products?
Typical starting points: white label from 100 units, OEM from 500 units, ODM from 1,000 units. Contact us with your SKU and volume for a firm quote.
Can you modify firmware and communication protocols?
Yes. OEM programs adapt payload formats, reporting intervals, and integration parameters. ODM includes full firmware co-development from your specification.
Can you co-develop partner-branded apps and dashboards?
Yes, on ODM projects. Scope may include mobile or web apps, operator dashboards, and API integration with your chosen network server and cloud stack. Software deliverables are project-quoted — not a monthly SaaS fee.
Who operates the network server and customer-facing platform?
Partners and integrators choose and operate their network server, dashboards, and end-customer apps. ParticLIO supplies hardware and optional ODM software that connects to your stack.
How long does an OEM or ODM project take?
White label production often ships in 2–3 weeks after order confirmation. OEM customization is typically 4–6 weeks. ODM from specification to pilot run is usually 8–12 weeks depending on complexity.
Shipping & Orders
Which countries do you export to?
We ship to integrators and distributors internationally. Export terms (DDP, DDU, or EXW) and lead times are confirmed per quote.
How do I request a quote or sample?
Email [email protected] with target SKU, certification market, estimated volume, and any customization needs. Evaluation samples are available for qualified partners.
Do you provide technical documentation for OEM partners?
Yes. Partners receive datasheets, integration guides, and certification documentation. ODM projects include agreed hardware and firmware documentation packages.