Frequently Asked Questions
Get answers to common questions about LoRaWAN technology, our platform, and deployment best practices.
Technology
What is LoRaWAN?
LoRaWAN (Long Range Wide Area Network) is a low-power, wide-area networking protocol designed for wireless battery-operated devices. It enables sensors to communicate over long distances (up to 15km) while consuming minimal power, allowing for 10+ year battery life.
What range can I expect from LoRaWAN sensors?
In rural open areas, LoRaWAN can reach up to 15km. In urban environments, typical range is 2-5km depending on building density. Indoor deployments typically cover entire buildings with a single gateway.
How long do sensor batteries last?
Depending on the sensor type and transmission frequency, batteries can last from 3 to 10+ years. Temperature sensors reporting every 15 minutes typically last 10 years, while GPS trackers reporting every minute may last 2-3 years.
Is LoRaWAN secure?
Yes, LoRaWAN uses AES-128 encryption for all communications. Each device has unique encryption keys, and the network supports both network-level and application-level security.
Deployment
How many sensors can one gateway support?
A single LoRaWAN gateway can support thousands of sensors, depending on how frequently they transmit data. For typical monitoring applications with 15-minute intervals, one gateway can easily handle 5,000+ devices.
Do I need my own gateway?
It depends on your location. In many urban areas, you can leverage existing public LoRaWAN networks. For private deployments or areas without coverage, we can help you deploy gateways optimized for your use case.
What environmental conditions can sensors handle?
Our industrial-grade sensors are rated IP67 (waterproof) and operate in temperatures from -40°C to +85°C. We also offer ATEX-certified options for hazardous environments.
Platform
How do I access my sensor data?
Our platform provides multiple access methods: a web dashboard for visualization, REST APIs for integration, MQTT for real-time streaming, and webhooks for event-driven applications.
Can I integrate with my existing systems?
Yes, we offer integrations with popular platforms including AWS IoT, Azure IoT Hub, Google Cloud IoT, and custom enterprise systems. Our API documentation makes custom integrations straightforward.
What analytics are available?
Our platform includes real-time dashboards, historical trend analysis, anomaly detection, and customizable alerts. Enterprise plans include advanced analytics and machine learning capabilities.
Pricing & Support
Is there a free trial?
Yes, we offer a 14-day free trial with full access to all features. No credit card required to get started.
What support is included?
All plans include email support. Professional plans include priority support with faster response times. Enterprise plans include 24/7 phone support and a dedicated account manager.
Do you offer hardware?
Yes, we provide a complete range of LoRaWAN sensors and gateways through our marketplace. We also support third-party LoRaWAN-certified devices.