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Frequently Asked Questions

Product-led answers on LoRaWAN hardware, IoT software, certifications per SKU, and custom hardware into a total solution you own.

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Authoritative references: LoRa Alliance, ISO 9001, CEN/CENELEC EN 14604, FCC.

Quick answer

LoRaWAN (Long Range Wide Area Network) is a wireless communication protocol designed for IoT applications. It enables long-range, low-power links for battery-operated sensors and uses AES-128 encryption in unlicensed ISM bands. For qualitative tradeoffs versus WiFi and cellular, see /lorawan-vs-wifi and /lorawan-vs-cellular; confirm ParticLIO SKU datasheets for device-specific range and battery life.

Technology

What is LoRaWAN?

LoRaWAN (Long Range Wide Area Network) is a low-power, wide-area networking protocol for battery-operated sensors. For qualitative range and power tradeoffs versus WiFi, see /lorawan-vs-wifi; confirm ParticLIO SKU datasheets for device-specific figures.

What range can I expect from LoRaWAN sensors?

Range depends on terrain, antenna, payload, and gateway placement — open rural links can be much longer than dense urban ones. Use a site survey and our LoRaWAN vs WiFi comparison (/lorawan-vs-wifi) rather than a single universal kilometer figure.

How long do LoRaWAN sensor batteries last?

Battery life depends on sensor type and reporting interval. Many ParticLIO LoRaWAN devices are designed for up to 10 years under normal operating conditions — confirm per product datasheet.

Is LoRaWAN secure?

Yes. LoRaWAN uses AES-128 encryption at the network and application layers. Each device has unique session keys for end-to-end payload protection.

Standard Products & Certifications

What standard products does ParticLIO offer?

Hardware platforms — sensor node, fire alarm, indoor air quality, and gateway — plus an IoT software platform. Partners start from these standard products and customize them into a total solution under their brand.

What certifications do your products hold?

Fire safety products support CE, FCC, and EN 14604 where that specific product is certified for the target market. Other product families are certified per product — confirm required marks before production.

How many sensors can one LoRaWAN gateway support?

A single gateway can support thousands of end devices depending on payload size and reporting interval. Fire and status-monitoring deployments often cover a full building or campus from one gateway.

Can I use your products for residential and commercial projects?

Yes. Standard products cover battery-operated alarms and networked LoRaWAN systems. Partners customize branding, firmware, and software so the total solution fits their residential or commercial channel.

Custom Hardware & Total Solutions

What custom specification options do you offer?

Branded hardware on a standard product, custom specification (firmware, enclosure, and calibration changes), and full NPI (new hardware from your specification). Scope is quoted per project.

Can you modify firmware and communication protocols?

Yes. Custom programs adapt payload formats, reporting intervals, and integration parameters. Full NPI includes firmware development from your specification.

Can you support integration with our monitoring stack?

Yes, on custom projects. Scope may include payload documentation, API integration hooks, and optional application co-development with your chosen network server and cloud stack — so hardware and software form one client-owned total solution. Deliverables are project-quoted.

Who operates the network server and customer-facing platform?

Clients choose and operate their network server, dashboards, and end-customer apps. ParticLIO provides standard products and optional integration support that connects to your stack.

How long does a custom project take?

Typical ranges — not guarantees: branded hardware on a standard base often moves in a few weeks after scope lock; custom specification is commonly 4–6 weeks; full NPI from specification to pilot is usually 8–12 weeks depending on complexity.

Projects & Delivery

Which regions do you support?

We work with integrators and facility operators internationally. Delivery terms and lead times are confirmed per project.

How do I contact you for a sample or custom project?

Use Contact Us on this site or email [email protected] with the standard product you want to start from, certification market, deployment scope, and any customization needs. Evaluation samples are available for qualified projects.

Do you provide technical documentation?

Yes. Projects receive datasheets, integration guides, and certification documentation. Custom projects include agreed hardware and firmware documentation packages.

Still have questions?

Browse products, review platforms, or start a custom hardware project with your SKU, marks, and LNS ownership in mind.